Child Safety Standards (CSAE Policy)

1. Explicit Prohibition of CSAE and CSAM

Users are strictly forbidden from creating, uploading, sharing, storing, or promoting:

• Any form of Child Sexual Abuse Material (CSAM) or Child Sexual Exploitation and Abuse (CSAE).
• Grooming, harassment, or solicitation of minors.
• Any media that infringes upon the innocence, privacy, or safety of children.

2. In-App and Direct Reporting Mechanisms

We provide accessible and rapid tools for users to report any suspicious content or child safety concerns:

• In-App Reporting Button: Available directly on every post, question, and comment within the Ask a Mamy app, immediately flagging content for emergency review.
• Direct Child Safety Contact: Anyone can reach our designated child safety lead via email at [email protected] for immediate investigation.

3. Moderation, Content Removal, and Account Termination

Our safety infrastructure includes multi-tiered safeguards:

• Automated Pre-Filtering: AI filters monitoring text and image uploads to prevent harmful media.
• Human Oversight: A dedicated moderation team reviewing reported content around the clock.
• Immediate Termination: Zero tolerance enforcement resulting in permanent account bans, device blacklisting, and IP restriction for any violator.

4. Reporting to Law Enforcement and Authorities

In accordance with regional and international child protection laws:

• Ask a Mamy promptly reports any verified CSAM/CSAE incidents to the National Center for Missing & Exploited Children (NCMEC) and relevant regional law enforcement agencies.
• We fully cooperate with legal authorities to ensure perpetrators of child exploitation are prosecuted to the fullest extent of the law.

5. Child Safety Contact Information

For inquiries, official investigations, or urgent policy compliance regarding our child safety standards:

• Designated Email: [email protected]
• Entity: Ask a Mamy Trust & Safety Team